Refund & Digital Delivery Policy
Last verified & updated: October 26, 2026
1. Transparent Digital File Previews Prior to Purchase
Every digital product on DevHubTools provides an interactive file tree preview, runtime dependency list, architectural breakdown, and minimum version requirements before checkout. This transparency ensures that you can thoroughly evaluate technical compatibility with your tech stack before completing any purchase.
2. 14-Day Technical Resolution & Refund Guarantee
If a purchased digital starter kit or n8n workflow contains a verified technical defect, broken dependency, or fails to function as explicitly documented in its product specification, our engineering team will provide priority support to resolve the defect. If we cannot resolve the verified technical failure within 5 business days, we will issue a 100% full refund.
3. Non-Eligible Refund Scenarios
Because digital goods (full Next.js source code archives and n8n JSON pipelines) are irrevocably delivered upon payment confirmation via instantaneous download links, refunds cannot be issued for simple 'change of mind', accidental duplicate purchases where both links were downloaded, or lack of required foundational programming skills documented in the prerequisites.
4. Step-by-Step Refund Request Procedure
To initiate a refund request, send an email to support@devhubtools.com within 14 days of your purchase date. Include your original order email, order reference ID, operating system version, Node.js/n8n runtime version, and a clear description or error log detailing the technical discrepancy.
5. Payment Processor Safeguards & Chargeback Protection
We work directly with certified payment gateways (such as Stripe) to process refunds directly back to your original payment method. Most bank refunds settle within 3 to 7 business days depending on your financial institution.